Privacy, Complaints Procedure and Security


Users may browse and access information contained within this website without providing any personal information.

You may voluntarily choose to provide personal information, for example when you fill in a feedback form, register your interest to support the Leprosy Mission New Zealand, or make a purchase from the Online Shop. Unless otherwise stated, LMNZ will keep that information secure, use it only to communicate with you, and will not provide it to any third parties without your prior consent. LMNZ will use this information to keep you up to date on the work and how you donations are being used. Please contact us at any time if you would like to update your details.

Please contact LMNZ Privacy Officer if you have any questions about the use of your personal information:

Privacy Officer

The Leprosy Mission

PO Box 96262

Dominion Road

Auckland 1342


Unsubscribe policy

We strive to only send email to those who want to receive it. If you would not like to receive future emails from us, please use the 'unsubscribe' link located at the bottom of our email communications. 

Complaints Procedure 

While Leprosy Mission New Zealand holds itself to the highest standards in all activities it undertakes, there may be times when this standard cannot always be achieved or be perceived to be achieved. In the event of a complaint being received by Leprosy Mission New Zealand, we will endeavour to investigate, put things right and learn from the experience. 

In the first instance, please contact us;

Website: Contact Us 

Phone: +64 9 630 2818

Freephone: 0800 862 873 (NZ only)

If you have raised a complaint with Leprosy Mission New Zealand and are unsatisfied with the response to that complaint, you may contact;

The Council for International Development (CID), a sector organisation which Leprosy Mission New Zealand is a member of and must adhere to its Code of Conduct -

Charities Services -


The Online Shop and Donation pages use current encryption techniques to safeguard access and information.


© Leprosy Mission New Zealand Incorporated.

All design elements, code, and contents of this website are the property of the Leprosy Mission New Zealand (LMNZ) or the copyright owner as indicated. Content over which LMNZ holds copyright may be reproduced in any medium for personal use without requiring specific permission, subject to the content being reproduced accurately and not being used in a misleading way. The source and copyright status must be acknowledged.

Content on this site which is not owned by LMNZ must not be reproduced without permission from the copyright owner.


LMNZ makes every reasonable effort to ensure that the information on this site is accurate and current. Whilst exercising this care, LMNZ does not accept liability for any losses or damage arising directly or indirectly from reliance on the content of this site.

References and links to other organisations or their websites are intended for the convenience of users, and do not constitute an endorsement of any websites, organisations, or individuals outside LMNZ. Nor does LMNZ implicitly endorse individuals or organisations that link to this website from their own sites.